All tickets for events issued by Plant Daddy are non refundable for change of mind, ticket sales are final. 

Our events are held outdoors and such in the event of bad weather may be postponed, we will advise as soon as possible and offer options. 

You may request a change of name for tickets at the discretion of the event organisers 1 week before the event date. A $10 booking fee per ticket applies. 

Having regard to the uncertainties posed by COVID-19 and to encourage you and the members of your booking party to comply with health regulations.

We ask that you please observe the following-

All guests must check in to our venue using the QR code, show proof of vaccination, wear a mask when entering and moving around the venue. 

We reserve the right to refuse entry if you cannot provide evidence of requirement of entry. 

  • 1. You will be entitled to a refund or exchange if you or a member of your booking party falls into any of these categories:
    • a. You or they are required to self-isolate or quarantine (and the event falls within the isolation/quarantine period) due to:
      • i. being a confirmed case of COVID-19; or
      • ii. having close contact with a confirmed case of COVID-19; or
      • iii. living in or having been in a high risk area within Australia
    • b. You are unable to travel to attend the event due to border restrictions.
    • c. You or they have COVID-19 symptoms, have been tested for COVID-19 and are awaiting test results (and the event falls within the period of awaiting test results). The symptoms of COVID-19 include: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell.
    • We require proof of confirmation of your case and or test results arising to a claim 
      You must contact us as soon as possible if you or a member of your booking party falls into any of these categories.
      In the event of the of restrictions imposed on venues hosting events all ticket holders will be contacted to advise of any changes, in the case the event cannot proceed as planned it will be postponed. Ticket holders will be contacted to discuss options. 
      We appreciate your support during these challenging times.
      We appreciate your patience and understanding. 
      If you require further information please feel free to contact us hello@plantdaddy.com.au