Delivery time frame for Sydney:

We deliver by hand across Sydney every Monday and Friday. Cut off for next day delivery is 5:00pm. 

Your delivery will arrive within 2-4 business days after the order is placed.

Once your order is ready for delivery you will receive a notification via your chosen contact method, you will receive a notification to advise of estimated delivery timeframe and again once our delivery team is nearby. You will get a tracking number for all orders. 

Fees schedule:

DELIVERY OPTION SPEND PRICE DISTNACE SAME DAY
Local delivery below $120 $15 up to 5km
Inner Sydney delivery below $120 $20 up to 10km
Sydney delivery below $120 $30 up to 12km
Free Sydney metro delivery $120+ free up to 12km
Free Sydney metro delivery $300+ free  up to 20km

 

 A redelivery fee of $15.00 applies for deliveries scheduled and attempt was made to deliver and delivery was unable to be made.

(it is your responsibility to leave clear instructions for our drivers if you have any special requirements)

If you have specific delivery requirements please advise us, if you don’t advise us and no one is home and it is safe to do so your order will be left in a safe place, if it is unsafe your order will be returned to our Newtown Studio.

Please note: Sydney locations are determined as locations within a 25km radius of our store.

Courier Service

Shipping to states including NSW and Sydney is available except for NT, WA & TAS as these states have quarantine laws that don't allow us to directly ship there. 

We now offer free National Shipping via Courier for orders over $120, capped at $25, total order must reach $120 to be eligible. 

We do not offer express shipping at this time. 

Please note due to the nature of sending live plants, pots & plant care some items may not be available for shipping due to size and weight, if an item appears unavailable on the website this indicates that unfortunately this isn't available for shipping. 

Plant Daddy has partnered with Auspost & Sendle to have your plants, pots and plant care delivered to you on time, safe and secure. Once your order has been placed and confirmed you will receive confirmation once your order is ready for shipping. Generally once you place an order it is shipped within 2-4 days.
Please be patient as we are a small business we pack and send to you directly. 

We send parcels via courier service MONDAY - WEDNESDAY to limit the amount of time your plants will spend inside a box during transit orders placed over the weekend will be sent Monday.

It is your responsibly to read and understand our policy, we cannot be held responsible for delays to shipping. 

Any claims made for orders via courier will be reviewed with the help of courier partners however fee's for shipping via courier cannot be refunded.

If you have not left clear instructions or permission to leave the parcel it may be returned for re-delivery, please note we are not responsible for this or will be held liable- we will help as best we can. 

If you have specific requests please contact us directly before placing an order.

Once you've placed an order you will receive a confirmation email of your purchase. If for some reason you don't receive a confirmation please email hello@plantdaddy.com.au

All customers will be issued with a tax invoice.