We only offer shipping within Australia at this time.

During sale periods you are unable to redeem points with purchases as you are already receiving a discount, you will however still enjoy earning points on all purchases. Sale Policy

We do not offer refunds.

We will honour all purchases from our customers provided they have a receipt of purchase and make a claim within 48 hours of purchase for faulty items. See policy Returns & Exchanges

Plant Daddy does not accept responsibility for items damaged in transit, or for prolonged periods outside of our control.

Welcome to the Plant Daddy Point's Loyalty Program 

For being a valued customer of Plant Daddy you will be rewarded for shopping with us! Earn points that convert to a discount voucher once you have collected enough points. 

Simply sign up via our website here, create an account and start earning points today!

For your rewards you will find a unique code for your discount voucher from your account on our website once you redeem your reward points- vouchers are not transferable or eligible to be used with other discounts or promotions.

A period of 7 days from your last purchase applies to all points before they're available for redemption. 

You must be a registered customer and be signed up to receive emails from Plant Daddy to be eligible for our rewards program. 

Customers may have one account only.

Points allocation-

Creating an account- 100 points

Subscribe to our mailing list- 100 points

Every $1 spent you will be allocated 5 points a minimum spend of $30 to redeem points for discounts of total order. 

If at any time we deem transactions or accounts to be fraudulent we reserve the right to cancel or suspend accounts. 

Plant Daddy AUS Pty Ltd does not any accept liability with this loyalty program, the program is hosted by Loyalty Lion. 

We reserve the right to make changes, withdraw, cancel or suspend the program at anytime. 

For any questions relating to the program please email hello@plantdaddy.com.au please include recent order reference number (it starts with a #), the registered account email address and account holder name. 

Please refer to our privacy policy for the handling of your personal information. 

You can use our LIVE chat feature during operating hours or contact us here

Daddy would love to hear from you! Send him an email here

He will reply within 1-2 business days.

Plant Collective Workshop Ticket Policy

All ticket sales are final and non-refundable.

If unable to attend, ticket transfers to another person are permitted with at least 48 hours' notice.

Workshop places are limited and may sell out; advance booking is strongly recommended.

Please note that the venue is not accessible for those with mobility challenges.

By purchasing a ticket, guests acknowledge that the workshop topic or content may change without notice.

Our workshop welcomes anyone aged 16 and over.

If the date of the workshop changes due to circumstances on our end, guests will be notified and will have the option to rebook for a future date or receive a full refund.

Thank you for understanding and supporting our community workshops.