We only offer shipping within Australia at this time.

During sale periods you are unable to redeem points with purchases as you are already receiving a discount, you will however still enjoy earning points on all purchases. Sale Policy

We do not offer refunds.

We will honour all purchases from our customers provided they have a receipt of purchase and make a claim within 48 hours of purchase for faulty items. See policy Returns & Exchanges

Plant Daddy does not accept responsibility for items in transit for prolonged periods outside of our control.

For being a valued customer of Plant Daddy you will be rewarded for shopping with us with via points that can be collected to be converted to a discount voucher once you have collected enough points. 

Points allocation-

Creating an account- 500 points ($5 voucher) one off

Subscribe to our mailing list- 500 points ($5 voucher) one off

Visiting our website- 10 points (once per week)

Every $1 spent you will be allocated 5 points

A period of 7 days from your last purchase applies to all points before they're available for redemption. Plant Parent Points Policy

What is this?

A Live Sale is where we go LIVE on Instagram at a scheduled time we will then show plants and other items available for purchase from our studio.

When?

Our LIVE schedule will be posted on IG in a story for you to see with a countdown timer, click arrow to get notifications once we're LIVE.

How?

To access the LIVE sale you need to have an instagram account, once we go LIVE you will see our logo with a red circle around it, click on this to watch the live.

You must be registered for our LIVE or register once sale concludes- we will not chase you for your information. Link is in our IG bio for registering

To purchase an item you need to be quick and put your sold comment along with the item number in the chat, we will announce each plant/ item & the item number during the LIVE. We will also have the number on the product for you to see, quantities will be limited so be QUICK to comment sold. Once we move onto the next item the previous item is closed for sale, this is because it is tricky to ensure we capture all comments. 

You can use our LIVE chat feature during operating hours or contact us here

Daddy would love to hear from you! Send him an email here

He will reply within 1-2 business days.