Sydney Hand Delivery

We personally deliver your plants across Sydney, Tuesday & Friday (excluding public holidays), from 7:00am to 7:00pm to ensure they arrive fresh and vibrant.

Delivery timeframe: 1 to 3 business days (excluding public holidays).

Local Delivery (Within 2 km)

Free for orders over $80.

Not available for orders under $80.

Inner Sydney (Within 10 km)

Free delivery on orders $130+.

$40 delivery fee on orders below $130.

Sydney Delivery (Within 15 km)

Free delivery on orders $160+.

$60 delivery fee on orders below $160.

Sydney Metro Delivery (Within 25 km)

Free delivery on orders $500+.

$80 delivery fee on orders below $500.

Free delivery thresholds apply to the total after discounts.

If you're not home, we’ll leave your order in a safe place if possible. Otherwise, it will be returned to our Newtown studio for collection or redelivery (fee applies). Please provide any delivery instructions for our drivers to help keep your plants safe.

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National Courier Shipping

We ship across most of Australia with AusPost and Shippit, excluding NT, WA and TAS due to quarantine restrictions.

100% Carbon neutral delivery

Your delivery has net-zero emissions thanks to Shippit.

Free shipping on orders over $130 (after discounts), capped at $25.

No express shipping available.

Orders ship Monday to Wednesday to reduce transit time; weekend orders ship Monday.

Some items may be unavailable for shipping due to size or fragility — this will be indicated on the product page.

Shipment typically occurs within 2–4 business days after your order is placed.

Delivery timelines are determined by the courier partner.

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Important Information

Customers are responsible for understanding this policy before ordering.

We cannot guarantee delivery times due to courier delays beyond our control.

Shipping fees are non-refundable; claims will be reviewed by courier partners.

If delivery instructions or permission to leave parcels are not provided, your order may be returned and redelivery fees will apply.

You will receive a confirmation email after placing your order. If you do not, please contact us at hello@plantdaddy.com.au.

Thank you for supporting Plant Daddy — we look forward to helping you grow your indoor garden!